Whether you're curious about rental requirements, insurance options, or other important details, you'll find the information you need right here. Our goal is to provide clarity and transparency, ensuring that your rental experience with us is smooth and hassle-free. If you can't find the answer you're looking for, don't hesitate to reach out to our friendly customer support team for assistance.
Are There Age Restrictions To Rent A Car?
Yes, there are age restrictions for renting a car with Luxury Hospitality Group. To rent acar, you must be at least 21 years old and have a valid driver's license. However, for the rental of exotic vehicles, the minimum age requirement is 30 years old. Please feel free to reach out if you have any further questions or need assistance with your booking.
What iS The Cancellation Policy?
Our cancellation policy allows for cancellations up to 24 hours before the scheduled rental time. Any cancellations made within this timeframe will be fully refunded. If you need to cancel or modify your reservation, please contact us at least 24 hours in advance to avoid any cancellation fees. We appreciate your understanding and cooperation.
Do you Offer insurance Coverage?
To rent a car with Luxury Hospitality Group, the driver must have a valid driver's license and provide proof of insurance. These requirements ensure compliance with our rental policies and help to ensure a safe and secure driving experience for all customers.
Can I modify my reservation?
We understand that plans can change, so we offer flexibility to accommodate your needs. Whether you need to adjust the pickup time, extend the rental duration, or change the vehicle type, please contact us, and our team will assist you with the necessary modifications. We strive to make your rental experience as convenient and stress-free as possible.
What is the pick up and frop off process?
Our pickup and drop-off process is designed to be seamless and convenient for our customers. Upon arrival at our location, you will be greeted by our friendly staff who will assist you with the necessary paperwork and vehicle inspection. Once everything is completed, you will receive the keys to your rental vehicle. For drop-off, simply return the vehicle to our designated location at the agreed-upon time. Our staff will conduct a final inspection of the vehicle to ensure it is in the same condition as when it was rented. After completing any necessary paperwork, you'll be good to go.